Focus on your core business and let us handle your customer service needs. Our call center outsourcing services will provide your customers with excellent support while saving you time and money. Enjoy peace of mind knowing that your customers are in good hands.
We have a team of highly trained agents who are dedicated to delivering exceptional customer service on your behalf. We are available 24/7 to handle all of your customer service needs.
Outsource your call center needs in following languages:
- German
- English
- Swiss German
- Croatian
- Serbian
- Bosnian
- Montenegrin
- Albanian
Services that we are offering are:
- Customer support (E.g. Extending of order and email processing to 24/7/365 for more revenue)
- Inbound/ outbound
- Tracking orders
- Organizing transports
- Promoting new products at the market etc.
Inbound calls:
- Customer Care
- Order processing
- Complaints handling
- Technical support
- Help Desk
Outbound calls:
- Telesales
- Appointment settings
- Researches
“With our call center outsourcing services, you can improve your customer satisfaction ratings and increase your revenue. Our agents are trained to upsell and cross-sell your products and services, resulting in more success for your business.”
Contact us on: customerservice@redsped.mk phone: +389-75/832-555 whatsapp: +389-75/832-555